Returns & Exchanges
At E.D. Marshall, we want you to be completely satisfied with your luxury purchase. If your item does not meet your expectations, we offer a 30-day return policy for a full refund or exchange on all unworn items in their original packaging.
Initiate Your Request
Log into your account and select the order you wish to return, or contact our concierge team to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully place the item in its original designer box along with all certificates of authenticity, tags, and the completed return form.
Ship Securely
Affix the provided prepaid insured shipping label to your package and drop it off at any authorized courier location to ensure safe transit.
Inspection and Refund
Once our quality control team verifies the item's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing